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  • Track your order
    You will receive a order confirmation email of your order tracking number.
  • Can i cancel my order after I've placed it
    You cannot cancel your order after it has been placed.
  • I've recieved a faulty item, what should i do"
    We're really sorry if you have received a faulty item. Please return the item to us. Don't forget to select the faulty option on your return form.
  • Do you refund delivery charges if i return something
    Your delivery charge cannot be refund.
  • What should i do if my refund amount is incorrect
    We are really sorry if we've made a mistake with your refund amount. If this is the, please send us an email to info@topsclothing.co.uk with your name, order number, refund amount.
  • Forgottoen my password, how do i reset it"
    If you've forgotten your password, it's really simple to get back into your account. 1. Head over to our sign in page by clicking here or it can be found in the right hand corner of the screen. 2. Click the Forgot password? link and enter your email address. 3. We'll then email you a link directly to your registered email address to reset your password.
  • Want to exchange an item?
    We’re no longer offering free exchanges to UK customers. All returned items will be refunded once they've been received by our warehouse.
  • Returning a faulty or incorrect item
    If you've received an item which isn't quite right. Please return the item using our returns form
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